Delivery Policy
Delivery Policy for EasyPlanning™
(tryeasyplanning.com)
At EasyPlanning™, we’re committed to providing a smooth, reliable and transparent delivery experience.
Please read through the information below before placing your order.
1. Delivery Areas
We deliver Australia-wide.
If you’re unsure whether we can deliver to your address, feel free to contact us:
📧 support@easyplanning.com
2. Processing Time
All orders are processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Times
Delivery times will vary depending on your location.
Standard Delivery: 5–10 business days*
*During peak periods (sales, holidays, high-volume seasons), delivery times may vary slightly due to demand, carrier delays or weather conditions.
We always do our best to ensure your order arrives as quickly as possible.
4. Shipping Costs
We offer free shipping Australia-wide on all orders.
Any optional upgraded delivery methods (such as express shipping) may incur an additional fee, which will be shown at checkout.
5. Customs, Duties & Taxes
All orders within Australia are delivered duty-free.
If you are placing an international order, please note that local customs or import fees may apply and are the responsibility of the recipient.
6. Tracking Information
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking link so you can follow your delivery.
If you haven’t received tracking information within a few days of ordering, please contact us so we can help.
7. Returns & Exchanges
If you would like to return or exchange an item, please see our Returns & Refunds Policy for full instructions.
Return shipping costs are covered by the customer unless the item is faulty or incorrectly delivered.
8. Delivery Issues
If you experience any delivery problems or your parcel hasn’t arrived within the expected timeframe, please reach out to us right away:
We’ll work with you to resolve the issue as quickly as possible.
Thank you for shopping with EasyPlanning™ —
bringing more calm, clarity and organisation into Aussie homes. 📅✨